Everything You Need to Manage Reviews

Svarwise combines AI, automation, and human oversight to help you respond to every customer review quickly, professionally, and authentically.

AI-Powered Response Generation

Generate thoughtful, personalized responses to every review in seconds using advanced AI language models.

Context-aware responses that address specific review points
Natural, human-like language that sounds authentic
Learns from your feedback to improve over time
Handles positive, neutral, and negative reviews appropriately

Sentiment Analysis

Automatically detect the tone and sentiment of every review to prioritize urgent responses.

Instant classification: Positive, Neutral, or Negative
Emotion detection (angry, happy, disappointed, etc.)
Priority scoring for reviews requiring immediate attention
Trend analysis to spot patterns in customer feedback

Google Business Profile Integration

Seamlessly connect your Google Business Profile and sync reviews automatically.

OAuth 2.0 secure authentication
Real-time review synchronization
Auto-fetch new reviews as they arrive
Post responses directly from Svarwise

Safety Guardrails

Built-in safety filters prevent inappropriate, risky, or off-brand responses from being generated.

Legal risk detection (GDPR, discrimination, medical claims)
Profanity and toxic language filters
Brand safety compliance checks
Human-in-the-loop: all responses require approval

Multilingual Support

Generate responses in English, Polish, German, and Swedish with native-level fluency.

4 languages supported (EN, PL, DE, SV)
Detect review language automatically
Respond in the same language as the review
Cultural nuance and localization built-in

Custom Brand Voice

Train the AI to match your unique brand voice and tone across all responses.

Define your brand personality (friendly, professional, casual)
Upload example responses for AI to learn from
Consistent voice across all team members
Per-response tone adjustment (empathetic, enthusiastic, etc.)

Lightning-Fast Responses

Generate high-quality review responses in under 2 seconds.

Average generation time: <2 seconds
No more writer's block or blank-page anxiety
95% time savings compared to manual responses
Respond to reviews while they're still fresh

Response Regeneration

Not happy with the first draft? Regenerate responses instantly with different tones or approaches.

Unlimited regenerations per review
Try different tones (friendly, empathetic, professional)
Adjust response length (concise, detailed)
A/B test different approaches

Bank-Level Security

Your data is protected with enterprise-grade encryption and security measures.

AES-256-GCM encryption for data at rest
TLS/SSL for data in transit
Row-level security on all database tables
SOC 2 Type II compliant infrastructure (Supabase)

Analytics & Insights

Understand review trends, sentiment patterns, and team performance.

Sentiment trend analysis over time
Response rate tracking
Average response time metrics
Team performance dashboards (Pro/Agency plans)

Team Collaboration

Work together with your team to manage reviews across multiple locations.

Multiple team member seats (Pro/Agency plans)
Role-based access control
Activity logs and audit trails
Assign reviews to specific team members

Coming Soon

Multi-Platform Support (Coming Soon)

Expand beyond Google to manage reviews from Yelp, Facebook, TripAdvisor, and more.

Unified inbox for all review platforms
Single dashboard to manage everything
Platform-specific response templates
Cross-platform analytics

How It Works

Get started in minutes with our simple 4-step process

Connect

Link your Google Business Profile securely with OAuth 2.0

Customize

Set your brand voice, tone preferences, and response style

Generate

AI creates personalized responses for each review instantly

Approve & Post

Review, edit if needed, and publish responses with one click

Ready to Transform Your Review Management?

Start your free 10-day trial today. No credit card required.