Cookie Policy
Last updated: January 2025
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your actions and preferences (such as login, language, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
2. How We Use Cookies
Svarwise uses cookies to:
- Keep you signed in: Essential cookies maintain your authentication session
- Remember your preferences: Language, tone settings, and interface preferences
- Improve security: Prevent fraudulent activity and secure your account
- Understand usage: Analyze how you use our service to make improvements
3. Types of Cookies We Use
3.1 Essential Cookies (Strictly Necessary)
These cookies are required for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| sb-access-token | Authentication session | 7 days |
| sb-refresh-token | Session renewal | 30 days |
| locale | Language preference | 1 year |
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your settings and preferences.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_tone | Default tone preference | 1 year |
| ui_preferences | Interface settings | 1 year |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve the service.
| Service | Purpose | Duration |
|---|---|---|
| First-party analytics | Usage patterns, feature adoption | 2 years |
Note: We DO NOT use third-party advertising cookies or tracking pixels for marketing purposes.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We have no control over these cookies. They include:
- Stripe: Payment processing (when you subscribe)
- Google APIs: Google Business Profile integration (when you connect)
- Supabase: Authentication and database services
These third parties have their own cookie policies. We recommend reviewing:
5. Managing Cookies
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies from being set
- Delete all cookies when you close your browser
Warning: Deleting or blocking essential cookies will prevent you from using Svarwise. You will not be able to sign in or use the service.
5.2 How to Manage Cookies in Different Browsers
6. Do Not Track (DNT)
Some browsers have a "Do Not Track" feature that lets you tell websites you do not want your online activities tracked. We respect DNT signals. When DNT is enabled, we do not use analytics cookies and limit data collection to essential functionality only.
7. Cookie Duration
Cookies can be temporary (session cookies) or persistent:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Remain on your device for a set period (see tables above) or until manually deleted
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes via email or through the service. The "Last updated" date at the top indicates when changes were made.
9. Contact Us
If you have questions about our use of cookies, contact us:
- Email: privacy@svarwise.com
- Email: support@svarwise.com